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Ukraine International Airlines. [USA]

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Ukraine International Airlines Customer Service Contacts
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Ukraine International Airlines is known as UIA. It was founded in 1992, Ukraine International as an international carrier of independent Ukraine by the Ukrainian State Association of Civil Aviation and GPA.

Today it is a low-fare network carrier. Its core businesses are passenger and cargo transportation connecting Ukraine with 38 countries in Europe, Asia, America, Africa, and the Middle East. The carrier operates 1100 international and domestic flights weekly and provides connections with partner airlines’ services to over 3000 destinations worldwide.
Responsiveness rating
rating
3/5

Ukraine International Airlines often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.
What you need to know about Ukraine International Airlines

The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Ukraine International Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address

John F. Kennedy International Airport
Terminal 7 JFK
New York 11430
Phone Contacts

Main: +380 44 581 51 61
Toll Free: (800) 876-0114

Headquaters, Ukraine International Air Lines
201-203, Kharkivske Road
Kyiv, 02121, Ukraine

Fax: + (38 044) 537 70 79
Email Contacts

Callcenter-us@flyuia.com
customerrelations@flyuia.com
Contact@flyuia.com
Social Media Contacts

Twitter
Executive Contacts

Primary Contact
Aleksandra Mykhailova
Customer relations manager
John F. Kennedy International Airport
Terminal 7 JFK
New York 11430
aleksandra.mykhailova@flyuia.com

Secondary Contact
Anton Mattis
Vice President Sales
John F. Kennedy International Airport
Terminal 7 JFK
New York 11430
Mattis.anton@flyuia.com

Sergey Fomenko
Executive Vice President Commerce
John F. Kennedy International Airport
Terminal 7 JFK
New York 11430
fomenko.sergey@flyuia.com

Chief Executive
Yuri Miroshnikov
CEO
John F. Kennedy International Airport
Terminal 7 JFK
New York 11430
Miroshnikov.Yuri@flyuia.com

This contact was published on May 18, 2019 and updated on December 4, 2023.
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