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International Airlines Customer Service Contacts
Swiss International Airlines Customer Service Contacts
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Swiss International
Air Lines is the flag carrier airline of Switzerland operating
scheduled services in Europe and to North America, South America,
Africa and Asia. Its headquarters are in Zurich.
Responsiveness rating
rating
2/5
Swiss International
Air Lines sometimes responds to customer feedback or third parties.
Executives try to hide from customers by using fake email addresses
that are routed to an executive assistant or customer service
department. Here's more information about the Elliott Responsiveness
Ratings.
What you need to know about Swiss International Air Lines
We receive occasional
complaints about Swiss international. Here's one recent case where
the airline gave passengers seats that whey were unable to use.
The airline won't compensate for lost luggage. They wouldn't help
this sick customer. Also, the airline asked her for $300 to fix
a ticket mistake.
How to resolve a problem with Swiss International Air Lnes
This guide on how to
solve a customer service problem will help you resolve most problems
with the company. You can also refer to the executive contacts
below or contact our advocacy team directly.
Note: If you’re
having customer service trouble, please use our proven methods
for fixing any consumer problem before contacting the company
directly.
Address
Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
https://www.swiss.com/us/en/homepage
Phone Contacts
Main: +41 61 582 00
00
Customer Service: +41 (0)848 700 700
Toll Free: (833) 626-0737
Swiss International
Air Lines Customer Service
1400 RXR Plaza West Tower
Uniondale NY 11556
United States of America
Contact Details
+1 833 626 0737
24 hours Hotline telephone number for post travel and disability
(DOT Part 382) related issues:
+1 855 254 1842 (toll free)
Customer Service Resources
Customer service addresses:
USA: Swiss International
Air Lines Customer Service 1400 RXR Plaza West Tower Uniondale
NY 11556
Canada: 1555 Peel Street,
suite 800, Montreal, Quebec, H3A 3L8
Social Media Contacts
Facebook
Twitter
Executive Contacts
Primary Contact
Tamur Goudarzi Pour
Chief Commercial Officer (CCO) & Member of the Board
Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
+41 76 260 43 96
tamur.goudarzi-pour@dlh.de
Julia Hillenbrand
Vice President, Swiss Brand Experience
Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
julia.hillenbrand@swiss.com
Chief Executive
Dieter R. F. Vranckx
Chief Executive Officer
Obstgartenstrasse 25
CH-8302 Kloten, Switzerland
+852 2866 0330
dieter.vranckx@swiss.com
This contact was published
on October 1, 2015 and updated on November 28, 2023.
Related Posts
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