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Spirit Airlines Customer Service Contacts
make a correction
Spirit Airlines is
an American discount carrier headquartered in Miramar, Fla.
Responsiveness rating
rating
2/5
Spirit Airlines sometimes
responds to customer feedback or third parties. Executives try
to hide from customers by using fake email addresses that are
routed to an executive assistant or customer service department.
Here's more information about the Elliott Responsiveness Ratings.
What you need to know about Spirit Airlines
Spirit Airlines is
in the process of merging with JetBlue Airways (the Department
of Justice has sued to block it). The airline has a long history
of providing substandard customer service, such as this incident
in which a passenger was forced to stand for the duration of a
flight. We've also had several cases involving vouchers that don't
work. If you fly on Spirit, you will pay extra for everything
and you will probably not receive good customer service (or any
at all).
How to resolve a problem with Spirit Airlines
This guide on how to
solve a customer service problem will help you resolve most problems
with the company. You can also refer to the executive contacts
below or contact our advocacy team directly.
Note: If you’re
having customer service trouble, please use our proven methods
for fixing any consumer problem before contacting the company
directly.
Address
2800 Executive Way
Miramar, FL 33025
https://www.spirit.com/
Phone Contacts
Customer Service: 855-728-3555
SMS Text: 48763
WhatsApp 855-728-3555
with “Hello”.
Social Media Contacts
Facebook
Twitter
Executive Contacts
Primary Contact
Kimani Fisher
Manager Guest Relations
2800 Executive Way
Miramar, FL 33025
kimani.fisher@spirit.com
Secondary Contact
Vanessa Hardy-Bowen
Sr. Manager Contact Centers
2800 Executive Way
Miramar, FL 33025
Vanessa.Hardy-Bowen@Spirit.com
John Bendoraitis
Executive Vice President and Chief Operating Officer
2800 Executive Way
Miramar, FL 33025
john.bendoraitis@spirit.com
Chief Executive
Edward M. Christie
President and Chief Executive Officer
2800 Executive Way
Miramar, FL 33025
(801) 401-2222
ted.christie@spirit.com
This contact was published
on November 22, 2014 and updated on November 28, 2023.
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