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SAS Scandinavian Airlines. [Sweden]

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SAS Scandinavian Airlines Customer Service Contacts
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Scandinavian Airlines (SAS) is the flag carrier of Sweden, Norway and Denmark, and the largest airline in Scandinavia.
Responsiveness rating
rating
2/5

SAS Scandinavian Airlines sometimes responds to customer feedback or third parties. Executives try to hide from customers by using fake email addresses that are routed to an executive assistant or customer service department. Here's more information about the Elliott Responsiveness Ratings.
What you need to know about SAS

We receive regular complaints about SAS, most famously this lost luggage case that involved 10 bags.
How to resolve a problem with SAS

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address

Frösundaviks Allé 1
SE-195 87 Stockholm, Sweden
https://www.flysas.com/en/
Phone Contacts

Main: +46 8 797 0000
Customer Service: (800) 221-2350
Toll Free: (800) 221-2350
International: +1-201-896-3600
Email Contacts

refunds-us@sasair.com

Customer Service Resources

SAS US address: 301 Route 17 North, Suite 500, Rutherford, NJ 07070

Denmark
SAS Head Office
SAS Huset, Lufthavnsboulevarden 10
Postboks 150
DK-2770 Kastrup
Phone: +45 3232 0000

Norway
SAS Head Office
NO-1330 Fornebu
Phone: +47 64 81 6050
Social Media Contacts

Facebook
Twitter
Executive Contacts

Primary Contact
Annemette Bols
Director, Head of HR, Airline Operations
Frösundaviks Allé 1
SE-195 87 Stockholm, Sweden
4560238990
annemette.bols@gmail.com

Frösundaviks Allé 1
SE-195 87 Stockholm, Sweden

Chief Executive
Anko van der Werff
President and Chief Executive Officer
Frösundaviks Allé 1
SE-195 87 Stockholm, Sweden
ankovanderwerff@gmail.com

This contact was published on September 30, 2015 and updated on November 27, 2023.
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